Privacy Policy

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our website, services, and gym facilities. By using our website or services, you consent to the collection and use of your personal data as described in this policy.

When you register for a membership, submit an inquiry, book classes, or interact with LifenFitness in any way, we may collect personal information that you voluntarily provide. This may include your name, email address, phone number, date of birth, membership details, emergency contact information, and payment or billing information where applicable. We may also collect non-personal information such as browser type, device information, and website usage data to improve functionality and user experience.

Your personal information is used to manage memberships, process bookings and payments, communicate important updates, provide customer support, and improve our services. From time to time, we may also share updates about promotions, events, or new services offered by LifenFitness. You may opt out of receiving marketing communications at any time.

LifenFitness does not sell, rent, or trade your personal information. However, we may share information with trusted service providers such as payment processors, booking systems, and website hosting providers to support our operations. These partners are required to maintain the confidentiality and security of your information and may only use it for the purpose of supporting our services. We may also disclose personal information where required by law or regulatory obligations.

We take reasonable steps to protect your personal information against unauthorized access, misuse, loss, or disclosure. Access to personal data is limited to authorized personnel who require it to perform their responsibilities.

Our website may use cookies or similar technologies to enhance your browsing experience and analyze website usage. You may choose to disable cookies through your browser settings if you prefer.

Under the Personal Data Protection Act 2010, you have the right to request access to your personal data and to request corrections if the information is inaccurate or outdated. If you wish to review or update your information, you may contact us through our official communication channels.

Our website may contain links to third-party websites. LifenFitness is not responsible for the privacy practices or content of those external sites, and users are encouraged to review their policies.

LifenFitness reserves the right to update this Privacy Policy from time to time. Any changes will be published on this page, and continued use of our services indicates acceptance of the updated policy.

If you have any questions regarding this Privacy Policy, please contact us through our official communication channels at https://lifenfitness.my